This National Consumers Week, Chris Elmore, MP for Ogmore, is encouraging constituents to be vigilant of scams as he supports Citizens Advice Cymru ‘Be Safe Being Green’ campaign.

New research from Citizens Advice Cymru shows more than 19 million adults have been targeted by fraudsters selling fake green services in the past year.  More households are looking to make their homes more environmentally friendly than ever before, but 36% said they have already been targeted by a green scam and 5.2 million people have fallen for a green scam in the UK in 2021.

This National Consumer Week, Citizens Advice Cymru and the Consumer Protection Partnership (CPP) are encouraging people to stay safe when going green, and raising awareness of their consumer service to help people report scams.  This allows Trading Standards to gather evidence and intelligence in the fight against scams.

Find Citizens Advice Cymru’s five top tips to stay safe when making your home more energy efficient here.

Chris Elmore, MP for Ogmore, said:

“It’s fantastic to see how many consumers are trying to make their homes more energy efficient and environmentally friendly, but it’s very worrying to see such a steep rise in green scams growing alongside this. 

“Citizens Advice are once more on hand with excellent tips to help people stay safe and be scam aware, from checking certified schemes, getting written quotes and contracts to paying with a secure method.  Scammers can be very smart, so it’s important to take your time when making consumer decisions.  If you’re being pressured to make quick decisions, it is most likely a scam.

“In the last year Citizens Advice helped 2.4 million people face to face, over the phone, by email and web chat.  If you’ve made a consumer decision that just doesn’t feel right, or you think you might have been targeted by a scam, please don’t hesitate to reach out to them and get the support you need.”


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